Monday, August 08, 2005

The Customer IS NOT Always Right...and Teetz kicks ass

Before I rant about customers, I have to tell everyone that Teetz freaked out for nothing and kicked some butt on the GRE. I don't remember the exact score, it was 13-something so everyone should congratulate him because he worried for nothing. I told him he was smart and he'd be fine, but sometimes he likes to doubt me. I knew he'd do just fine, so yeah, that's some good news.

I really hate that saying about the customer always being right. I have had some grade-A majorly retarded customers in the short months I have been at Office Depot and let me tell you, they are the dumbest of the dumb. Now, I have four main gripes I will share with you about today's consumers and let us all hope you are not one of these people:

1. Printer Model Numbers
It's simple, you tell me your printer/copier/fax, etc model number and I can look up your cartridge/drum unit for you. If you do not know the number and you live/work with the machine, how in the name of all that is holy do you expect me to know? Don't get pissed at me because you're not smart enough to know the ink or model number.

2. Price Matching
If you want to use the coupon for Office Max so damn bad, then go to Office Max and spend it there. Office Depot is not my career, I do not give a shit if you go to a competitor. Prime example, a woman came in today and had the Office Max $15 off a purchase of $75 or more. I told her it was an Office Max coupon (because sometimes people are that dumb and don't know they went to the wrong store, see #4) and she goes, "Yeah but you usually accept them - or do you want me to go to Office Max." HELL YES I WANT YOU TO GO TO OFFICE MAX YOU STUCK UP PRETENTIOUS BITCH. But alas, I did not say that. Instead I just kind of smirked and shrugged my shoulders in a way that told her I wanted her to go without the words actually coming out of my mouth.

3. Crazy Christians and Their Tax Exempt Cards.
I understand that this does not apply to all Christians, nor does it even apply to all customers with tax exempt cards, but I have met some of the rudest people in Lincoln who have these cards. That is certainly not a good way to represent your church or congregation because if they all act like assholes and bitches then no thanks. Another Prime Example: This priest comes in every week or so and he has his tax exempt card. The first time I dealt with him he told me he was tax exempt AFTER I'd already done the sale and he was bound and determined to get that dollar back so I had to return everything and resell it, only to have him bitch the whole time. In addition to that, he didn't carry his tax exempt card with him so I had to look it up in the computer system, which he also got impatient about so finally I told him I would write it down for him so next time we wouldn't waste anyone's time. I really emphasized the 'anyone'. Apparently he didn't get the hint because he came in last week as usually, sans his tax exempt card. Poor Matt had to deal with him this time, and he waited over TEN MINUTES to get his THIRTY CENTS. I don't care if he is a priest, he is a DOUCHE.

4. Know Where You Are Going
I don't know about you, but when I get in the car I usually have a specific place in mind that I am going. I also do not usually forget that place once I am there inside the store. I don't know how many freaking times I have a customer ask me where they are at. YOU'RE THE ONE WHO DROVE YOUR FREAKING CAR HERE, MORON. That one really gets me. Idiots.

So the moral of the story is: Sarah was not cut out to work retail. Thank goodness I am going to be a teacher.

On a completely unrelated, albeit funny, note: One of Jenny's lame friends called me around 2 am on Saturday. I didn't recognize the number so I answered and all she said was, 'Hey dumb whore'. So I asked who it was and she told me it didn't matter and then she said I was a bitch or something as unoriginal, and so again I asked who it was and she still wouldn't tell me so I just said, "Okay that's cool, bye" and hung up. I don't think they understand that calling me up to call me some name or another really doesn't effect me. She also sent me a text later on telling me to grow up. Um, excuse me, but WHO IS THE CHILDISH IDIOT WRITING FAIRY TALES BECAUSE SHE CAN'T HANDLE THE TRUTH? Not this girl, that's for sure. I am assuming she is doing this because I sent Jenny a message on Facebook telling her how much Teetz, Britt and I enjoyed her story and that we hope there is a sequel, but she shouldn't sound so bitter next time around. This is the response I got from her:

Why, thank you for your kind interest in my work. I don't think I'll be writing a sequel, however, because I've rather lost interest in the main character of that particular story. It was a piece I had written so long ago, but it remained quite popular among my friends, so they asked me to post it online. I'm glad that my work is being read, but I must request that you wait to read more until it has been published. I want nothing more to do with you. Ever. Have a nice life.

I loved how she tried to sound all intelligent but it came off so forced. Now, correct me if I am wrong, but wasn't she the main character? Ah well, what can you expect from someone who is from Omaha? Of course I couldn't resist so I sent a message back saying that if she really wants nothing to do with me, her friends should probably stop calling and texting me. I also put something in about how when I had something to say, I said it to her, I didn't send my friends or my boyfriend to do it. This happened back when she thought I was telling everyone she was pregnant, when I was not telling people that. She had Kayleen call me, and she had DaveReid talk to Teetz.

2 comments:

Anonymous said...

Sarah, you are one sassy lady. But that's why I love you. ;) I must confess, though, that I used to be one of those losers that didn't know you needed to have a MODEL NUMBER to buy printer cartridges. I just assumed that if it was a Canon and wasn't as old as dirt, it would use some sort of "standard" Canon cartridge. Clearly, those don't actually exist and I won the prize. The moral of the story: be easy on those poor customers because even your good friends have their days. :)
-Britt

Sarah @ All The Book Blog Names Are Taken said...

True, true, I suppose, but it is so difficult sometimes, especially if they qualify for two or more of those categories in one vists. But I will try to be patient.